This error can occur if an Office install, update or uninstall was running before you tried to install Office. Check for an Office icon in the Windows system tray and click it to check the install progress. If an install is already running, wait until it's done before you start your Office install.

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Troubleshoot installing OfficeThe issues you encounter when trying to install Office 365, or Office 2019, 2016 or 2013 and how you fix them depends on whether your product is part of an Office for home or Office for business plan.In addition, with Office for business plans only admins responsible for managing Office 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Office 365 Admin tabs. Not sure what plan you have? Microsoft 365 for homeIf your Office product is one of the follow, you have a Microsoft 365 for home product. This can be an Microsoft 365 subscription, or a one-time purchase of Office or individual Office application.

These products are usually associated with a personal Microsoft account.Microsoft 365 subscriptions: The following products include the fully installed Office applications.Microsoft 365 FamilyMicrosoft 365 PersonalOffice 2019, Office 2016, or Office 2013 versions available as one-time purchases: The following products include the fully installed Office applications.Office Home & StudentOffice Home & BusinessOffice ProfessionalStand-alone Office 2019, 2016, or 2013 apps available as one-time purchasesWordExcelPowerPointOneNote.OutlookAccessPublisherProjectVisio. Microsoft 365 for businessIf your Office product is one of the following, you have a Microsoft 365 for business product. These products are usually associated with a work or school account, and your Office license (if your subscription has one) came from the organization where you work or go to school.Microsoft 365 Subscriptions: The following products include the fully installed Office applications.Microsoft 365 Apps for businessMicrosoft 365 Business StandardOffice 365 A5Microsoft 365 Apps for enterpriseOffice 365 Enterprise E3Office 365 Enterprise E4Office 365 Enterprise E5Microsoft 365 Business Standard (Nonprofit)Office 365 Nonprofit E3Office 365 Nonprofit E5Office 365 U.S. Government Community G3Office 365 U.S. Government Community G5Project Online ProfessionalProject Online PremiumVisio Online Plan 2Microsoft 365 Subscriptions without fully installed Office applications. Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Learn more.Microsoft 365 Business BasicOffice 365 Enterprise E1Office 365 A1Microsoft 365 Business Basic (Nonprofit)Office 365 Nonprofit E1Office 365 U.S.

Government G1Project Online EssentialsVisio Online Plan 1Volume license versions of Office 2019, Office 2016, or Office 2013Office Professional Plus Select the tab for your plan. Additional help or contact usHow do I download and install Office?If you're looking for the steps to download and install the latest version of Office such as Office 365, Office 2019, or Office 2016, see.If you want to download and install Office 2013 or Office for Mac 2011, see. How do I reinstall Office?If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:.For Office 365 subscriptions: You can install Office on all your devices and sign in to Office on five devices at the same time.For a one-time purchase of Office 2016 such as Office Home & Business, Office Home & Student, or Office Professional: You can install Office on only 1 PC or Mac. However, you may transfer Office 2016 (or Office 2013) to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post,.When you're ready to reinstall Office, sign in at with the same Microsoft account you originally associated with your Office product when you first installed it.

You can also find installation steps here:For the latest version of Office, see.For Office 2013 or Office for Mac 2011, see. Problems while trying to install OfficeIf you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use this easy fix tool to uninstall Office completely. After your uninstall is complete, try reinstalling Office.Uninstall Office using easy fix.Click the button below to download and install the Office uninstall support tool.Follow the steps below to download the uninstall support tool according to your browser.

FirefoxIn the pop-up window, select Save File.Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProdOffScrub.exe.Select the version you want to uninstall, and then select Next.Follow through the remaining screens and when prompted, restart your computer.After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If Office still won't install, check that your computer meets the to install Office. For example, you can't install Office on computers running Windows XP or Windows Vista.If you're still unable to install Office following the steps in try using the offline installer.The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation.For steps to install an offline version of Office, see and select the correct tab for your version of Office. Computers running Windows Vista or Windows XP don't meet system requirements to install OfficeYou can't install Office 2016 or Office 2013 on computers running Windows Vista or Windows XP as these operating systems don't meet the. Attempting to install Office on a computer running an unsupported operating system will result in an error.

(If you're interested in learning more about the latest version of Windows, see for details.)If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using in your computer's browser. See the section on the system requirements page. Can I install Office on a Chromebook?You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. You don't want to install all the Office applicationsWhen you install Office 2016 or Office 2013, all the applications that came with your particular Office product is installed at the same time. You can’t custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don’t plan to use.

Tip: If you discover you need an application that didn't come with your Office product, you have the option to purchase a stand-alone application. For example, you may decide you need Access or Outlook, but those applications weren't included in your product. To purchase a stand-alone application, go to and do a search for the app you want to buy.

You want to install Office on a drive other than the C: driveYou can only install Office on the system drive where your operating system is installed. That’s usually your C: drive. Install the 64-bit version of Office instead of the 32-bit versionYou may get an error if you try to install the 64-bit version of Office and you currently have the 32-bit version installed (or vice versa).Therefore, if you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, or vice versa, you'll have to uninstall the bit version you don't want and then reinstall the bit version you do want instead. Use this easy fix to uninstall Office.Click this easy fix button to uninstall Office.Select your browser from the drop-down list to see how to save and then launch the file.Select Save File, and then OK.In the upper-right browser window, select Show all downloads. In the Library, select Downloads O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect.

Select Next.If you're looking for the steps to install the 64-bit version of Office, see the section,.For Office 2013, see.If you're not sure how to decide between 64-bit or 32-bit, see. Install Office through Microsoft HUPIf your organization subscribes to the Home Use Program (HUP) find information about how to buy and install Office at,.

I'm a student. How do I install Office?If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Microsoft 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. For more information, see. Known issues with Office and Windows 10See. Unsupported operating system errorYou see the following error message after selecting the Install button from office.com/myaccount:This error can occur if:.You're on a PC and you're trying to install the Mac version of a one-time purchase of Office, such as Office Home & Student; or you're trying to install the PC version of Office on a Mac.For solutions to this, see.You're trying to install Office on a mobile device, such as an iPad or iPhone, or a Chromebook.The Install button available after signing in at office.com downloads the version of Office designed to run on a PC or Mac.

To install Office on a mobile device see.To install Office on a Chromebook, see.You're trying to install the desktop version of Office on an unsupported operating system such as Windows XP or Vista.Check the to see what operating systems are supported.Office is taking very long to installIf Office is taking a long time to install you may be on a slow connection. See or for possible solutions. You get a KERNEL32.dll error when trying to install Office and other system requirement issuesIf you're trying to install Office on a computer running Windows XP or Windows Vista, you may get an error that says the dynamic library KERNEL 32.dll can't be located. This occurs because newer versions of Office aren't supported on these versions of Windows.

For more information, seeCheck that your computer meets the minimum system requirements to install Office. See for a list of additional requirements.If you're not sure which operating system you have, see or.If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using in your computer's browser. Install button doesn't install OfficeIf the Install button is grayed out, your Office 365 subscription might have expired. See.For other solutions, see. I get a 'Stop, you should wait to install Office 2016' errorThis error can occur if you haven't updated Office 2013 to the latest version or you have a standalone 2013 app which is already included in the newer Office 2016 suite of apps. See for steps on how to resolve.If you connect to an Exchange 2007 mailbox (which reached End of Life on April 11, 2017), you might want to stay on Office 2013 until you upgrade from Exchange 2007. See the following:.Error messages when installing OfficeYou might get an error that has a number and maybe some descriptive text.

Although the messages are hard to understand, there are often solutions. Try these links if you get these errors.Not every error is listed here. If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it. At the bottom of this page to let us know more about your issue.Upgrade or update Office issuesIf you have an Office 365 subscription you already have the latest version of Office or the most up-to-date channel your Office 365 administrator has set. For non-subscription products such as Office Home & Business, you have the option to subscribe to Office 365 or purchase the latest version. For more information see:.Upgrade or switch Office 365 plansIt's possible to switch between Office 365 Home, Personal, or University, or to switch from an Office 365 home plan to a business plan.

For more information on how to do this, see:.How do I install Office updates?Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see. Where to sign in to Office 365 or My Office AccountMicrosoft has more than one kind of Office 365 service and each service has its own sign-in page. Where you sign in from your web browser depends on which service you're using.

You forgot the account you associated with OfficeIn most cases, if you have an Office product listed under you need a Microsoft account to sign in to install Office or manage your Office 365 subscription. If you don't remember what Microsoft account you associated Office with, see. Share your Office 365 Home subscriptionSee.

Cancel a subscriptionIf you want to cancel your subscription, see.For trial subscriptions, see Troubleshoot activation failuresIf you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in.Also see:.Help with Office product keysSee Deactivate an installYou can activate Office on up to five computers.

If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. Where to install Office on a MacIf you're looking for where to install Office on a Mac, see. Download and installation issues on a MacFor download and installation issues on a Mac, see. I can't find the apps on my MacWhen you install Office 2016 for Mac, the app icons aren't automatically added to the dock.

To add to the dock, drag the app icon from the Launchpad or the Applications folder. Uninstall Office for MacSelect the version of Office you want to uninstall.Activate Office on a MacTo activate Office on a Mac, see Mac activation issuesTo troubleshoot Mac activation issues, see the 'Activation' tab on. Install updates on a MacMicrosoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, seeTo check what the latest update is, see. Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)The Office apps for Android, iOS (iPhone or iPad), or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:.orYou can't set up email on your mobile deviceFor help with troubleshooting email setup on your phone or tablet, see.

You can't edit documents using Office apps on your mobile deviceIn most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' extra features. If you discover you can't make edits to certain documents, see. You can't find the Office applications after installing OfficeIf you can't find the Office applications after installing Office, or you're not sure your install worked, see Office 'stopped working' message appears when you start an applicationYou might see an ' stopped working' error when you try to start one of these Office applications: Excel, Word, Outlook, PowerPoint, Publisher, or Visio.

Older versions of add-ins might cause this type of problem.To resolve, first make sure you installed the latest.If the application still isn't working, try the options in, What version of Office am I using?See Install older versions of OfficeFor steps to install or reinstall Office 2010, see. For Office 2007, see. Contact supportIf you're still having trouble installing Office, see. Leave us a commentWe value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further.

Additional help or contact usHow do I download and install or reinstall Office?If you're looking for the steps to download and install the latest version of Office, see.After February 28, 2017 you won't be able to install Office 2013 as part of your subscription. See for more details including what the Office 365 admin in your organization can do if you must reinstall Office 2013. I have a subscription for Project or Visio. How do I download and install them?Project and Visio aren't currently supported on a Mac.To install Project Online Professional or Project Online Premium on your PC, see the section.To install Visio Pro for Office 365 on your PC, see.After February 28, 2017 you won't be able to install Project 2013 or Visio 2013 as part of your subscription. See for more details including what the Office 365 admin in your organization can do if you must reinstall the 2013 versions of Project or Visio. You don't want to install all the Office applicationsWhen you install Office 365, all the applications that came with your particular Office product is installed at the same time. You can’t custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete.

However, you can delete shortcuts to applications you don’t plan to use. Tip: If you discover you need an application that didn't come with your Office product, you have the option to purchase a stand-alone application. For example, you may decide you need Access or Outlook, but those applications weren't included in your product. To purchase a stand-alone application, go to and do a search for the stand-alone app you want to buy. You want to install Office on a drive other than the C: driveYou can only install Office on the system drive where your operating system is installed. That’s usually your C: drive.

Install the 64-bit version of Office instead of the 32-bit versionIf you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office. To uninstall the 32-bit version use this easy fix to uninstall Office.Click this easy fix button to uninstall Office.Select your browser from the drop-down list to see how to save and then launch the file.Select Save File, and then OK.In the upper-right browser window, select Show all downloads. In the Library, select Downloads O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.The Uninstall Microsoft Office wizard launches.

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Select Next and follow the prompts.When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.If you're looking for the steps to install the 64-bit version of Office, see the section,.If you're not sure how to decide between 64-bit or 32-bit, see. Can I install Office on a Chromebook?You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. Problems while trying to install OfficeIf you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use this easy fix tool to uninstall Office completely.

After your uninstall is complete, try reinstalling Office.Uninstall Office using easy fix.Click the button below to download and install the Office uninstall support tool.Follow the steps below to download the uninstall support tool according to your browser. FirefoxIn the pop-up window, select Save File.Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProdOffScrub.exe.Select the version you want to uninstall, and then select Next.Follow through the remaining screens and when prompted, restart your computer.After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If Office still won't install, check that your computer meets the to install Office.

For example, you can't install Office on computers running Windows XP or Windows Vista.If you're still unable to install Office following the steps in try using the offline installer.The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office installation.For steps to install an offline version of Office, see and select the correct tab for your version of Office. You can't install AccessIf you can't find Access on your computer even though its included with your Office 365 subscription, try the following in the order listed. Note: Access can only be installed on computers running Windows 7 or later. You can't install Access on a Mac.Update Office.Open an Office application, such as Word or Excel and create a new document.From the ribbon, select File Account.Under the Product Information section, select Update Options Update Now.When the update is complete, click Start and look for Access in your list of apps.Reinstall OfficeFollow the steps in. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, 'Install or reinstall an Office for business product.'

If you have problems installing Office, you may need to uninstall it first and then reinstall it. See the section above, You don't see an option to install Office, check if you have a license.If you're not already signed in, go to and sign in with your work or school account. Note: If you're unable to sign in with your work or school account, you may be signing in to the wrong Office 365 service, see.From the browser header, go to Settings My app settings Office 365.On the My account page, select Subscriptions.You’ll see the services that you're licensed to use, such as the latest desktop version of Office, SharePoint Online or OneDrive for Business, and Exchange Online. If you don't see The latest desktop version of Office in the list (or Project or Visio if your organization has a plan that includes those applications) your admin probably hasn't assigned an Office license to you.

If you're an admin, see. For more information, seeIf you have a license, then you're ready to, (or or ).Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the for a list of plans that don't include the Office desktop client.

If your organization has one of these Microsoft 365 plans, the Office 365 admin can or for users in an organization who require the full version of Office.If you're an admin and you aren't sure what plan you have, follow the steps in For a comparison of plans, see. You're a student or teacher and don't see an option to install OfficeIf you're a student or teacher and don't see an option to install Office, you may be eligible for Microsoft 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. For more information, see.Be sure to check the. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system.

However, you may still be able to use in your computer's browser. Computers running Windows Vista or Windows XP don't meet system requirements to install OfficeYou can't install Office 2016 or Office 2013 on computers running Windows Vista or Windows XP as these operating systems don't meet the. Attempting to install Office on a computer running an unsupported operating system will result in an error. (If you're interested in learning more about the latest version of Windows, see for details.)If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using in your computer's browser.

See the section on the system requirements page. Office install hangs or is stuck at 90%If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background.

See or for possible solutions. Known issues with Office and Windows 10See. Install button doesn't install OfficeIf the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in to see the steps for how to renew it.For other solutions, see. You get a KERNEL32.dll error when trying to install Office and other system requirement issuesCheck that your computer meets the minimum system requirements to install Office. See for a list of additional requirements.If you're trying to install Office on a computer running Windows XP or Windows Vista, you may get an error that says the dynamic library KERNEL 32.dll can't be located.

This occurs because newer versions of Office aren't supported on these versions of Windows. For more information, seeIf you're not sure which operating system you have, see or.If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using in your computer's browser. I get a 'Stop, you should wait to install Office 2016' errorIf you connect to an Exchange 2007 mailbox (which reached End of Life on April 11, 2017), you might want to stay on Office 2013 until you upgrade from Exchange 2007. See the following:.Error messages when installing OfficeYou might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions.

Try these links if you get these errors.Not every error is listed here. If there's a Learn More link on the error message, select that.

If there's no link, let us know what error you got and where you were in the install process when you received it. At the bottom of this page to let us know more about your issue.Upgrade to Office 2016If you're on an Microsoft 365 subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft 365. How do I install Office updates?Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see. You're having trouble signing inMicrosoft has more than one kind of Office 365 service and each service has its own sign-in page. Where you sign in depends on which service you're using.Sign in with your work or school account at. This is the account that you created or someone in your organization created on your behalf.If you use Office 365 operated by 21Vianet in China, sign in with your work or school username and password at:If you use Office 365 Germany, sign in with your work or school username and password at:For more information about accounts, see or You forgot your passwordIf you've forgotten the password for the work or school account you use with Office 365, you can reset it at, or contact your organization's administrator.

Activation or unlicensed product issuesIf you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in. Troubleshoot activation failuresAs an Office 365 for business user, you can download to help you fix activation issues.If that tool doesn’t resolve your issue or you recently switched plans and now get an unlicensed product error or can't use your Office applications, see.If activation failures began after you upgraded to Windows 10, see. Deactivate an installYou can activate Office on up to five computers. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation.

Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it.If you're an Office 365 user, do the following to deactivate an installation.Go to. If prompted, sign in with your work or school account.From the Install status tile, select Manage installs.Under Install status, select Deactivate to deactivate the Office installations you no longer use.For more information, see. Where do I install Office for Mac?If you're looking for steps describing how to install Office on a Mac, see. Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure. Download and installation issues on a MacFor download and installation issues on a Mac, see.

I can't find the apps on my MacWhen you install Office for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. Uninstall Office for MacSee for instructions on uninstalling the Office apps. Activate Office 2016 on a MacTo activate Office on a Mac, see Mac activation issuesTo troubleshoot Mac activation issues, see the 'Activation' section in. Install updates on a MacIf your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see.To check what the latest update is, see.

Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)The Office apps for Android, iOS (iPhone or iPad), or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:.orYou can't set up email on your mobile deviceFor help with troubleshooting email setup on your phone or tablet, see. You can't edit documents using Office apps on your mobile deviceIn most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' extra features.

If you discover you can't make edits to certain documents, see. You can't find the Office applications after installing OfficeSee You recently switched Office 365 plans and now get messages you can't use OfficeWhen you install Office it's automatically linked to your Office 365 plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office 365 plan, and then uninstall the version that came with the previous plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office.Click the button below to download and install the Office uninstall support tool.Follow the steps below to download the uninstall support tool according to your browser. FirefoxIn the pop-up window, select Save File.Next, from the upper-right of the FireFox browser window, select the downloads arrow and then select SetupProdOffScrub.exe.Select the version you want to uninstall, and then select Next.Follow through the remaining screens and when prompted, restart your computer.After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.Select the steps for the version of Office you want to install or reinstall.

Close the uninstall tool. Office 'stopped working' message appears when you start an applicationYou might see an ' stopped working' error when you try to start Office applications: Excel, Word, Outlook, PowerPoint, Publisher, or Visio. Additional help or contact usI'm an Office 365 admin and don't have an option to install Office, Project, or VisioWhen you first sign up for Office 365 for business and you try to install Office (or Project or Visio if you also have a subscription for those apps) you might see a message that says you can't install Office because you don't have a license. This could happen because of a delay between your initial sign in and Office 365 for business setting up your environment. Try signing out of Office 365 and then signing back in.It could also happen because you haven't assigned a license to yourself or your users. Do the following to check your licenses.Check that you have a license.If you're not already signed in, go to and sign in with your work or school account.

Note: If you're unable to sign in with your work or school account, you may be signing in to the wrong Office 365 service, see.From the browser header, go to Settings My app settings Office 365.On the My account page, select Subscriptions.You’ll see the services that you're licensed to use, such as the latest desktop version of Office, Project, Visio, SharePoint Online or OneDrive for Business, and Exchange Online. Corel product keygen xforce. If you don't see The latest desktop version of Office in the list (or Project or Visio if you bought plans with those applications), see.Not all Office 365 subscription plans come with the fully installed Office applications.

See the bottom of the for a list of those plans that don't include an installed version of Office. If your organization has one of these Microsoft 365 plans, as the admin, you can, or in addition to the subscription you already have, for those users who require the full version of Office.If you're not sure what plan you have, follow the steps in For a comparison of plans, see. I recently switched Office 365 plans and now get messages I can't use OfficeIf you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office 365 plan, and then uninstall the version that came with the previous plan. Learn how in. Office is taking very long to installIf you or your users find Office is taking a very long time to install, try installing using an offline installation. See and select the Office for business tab.

These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. How do I install the latest version of Office on more than five computers?You can activate Office on up to five computers per user. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. How do I get the rest of my organization set up with Office 365 for business?To help you set up your organization, see.

Upgrade users in my organization to the latest version of OfficeIf individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version. How do I deploy Office to multiple computers in my organization?If you’re an IT Pro and you want to deploy Office in your organization, use the to download the Office software to your local network.

You then deploy Office by using the software deployment method you typically use.You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in to install Office themselves. How do I manage licenses for people in my organization?Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services.

As the Office 365 for business admin, you're responsible for. You assign licenses to new users when creating new accounts, or add licenses to existing users, see. To remove licenses from users, see.If you need more licenses, see. To remove a license from your subscription, see. Activate volume license editions of OfficeThere are two types of activation methods for volume editions of Microsoft Office: Multiple Activation Key (MAK) and Key Management Service (KMS). For help activating these editions, see. View status of your servicesAs an Office 365 admin, you can.

Troubleshooting help for Outlook, Skype for Business, or OneDrive for BusinessThis article is for Office installation issues. The links below are specific to admins looking for troubleshooting help with these Office 365 services. For more general (not admin specific) help in these areas, see the Additional help section on the tab of this topic.(for email issues).Contact supportIf you're still having issues, admins can.

Leave us a commentWe value your feedback. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment. If you are still having problems, tell us more about your issue, including any error messages your received and where you were in the install process when you received them.